Privacy Policy and Terms & Conditions

1. Introduction Welcome to Easy Breezy Home & Building Service, Cleaning Experts (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy and Terms & Conditions outline how we collect, use, and protect your personal information, as well as the terms governing your use of our services.

2. Collection and Use of Personal Information We collect information that you provide directly to us, such as when you book a cleaning service, contact customer support, or sign up for an account. This information may include your name, phone number, email address, payment details, and service preferences.

We use this information to:

• Process bookings and payments.

• Provide customer support.

• Improve our services.

• Communicate promotions or updates (you may opt out at any time).

• Comply with legal obligations.

3. Payment Processing & Third-Party Services We use Stripe to process payments securely. By using our services, you agree to Stripe’s Privacy Policy and Terms of Service. We do not store your full payment details; all transactions are processed through Stripe’s secure platform.

4. Data Security We take reasonable measures to protect your personal information. However, we cannot guarantee absolute security due to inherent risks of internet transactions.

5. Refund and Cancellation Policy While we strive to guarantee quality satisfaction, all sales are final. No refunds will be issued once a cleaning service has been provided.

Cancellations:

• Appointments canceled within 24 hours of the scheduled service are subject to a cancellation fee of at least $50.

• Rescheduling is subject to availability and may require an additional fee.

6. Limitation of Liability To the fullest extent permitted by law, our company is not liable for indirect, incidental, or consequential damages arising from the use of our services.

7. Terms of Service By using our services, you agree to:

• Provide accurate booking information.

• Allow access to the premises as scheduled.

• Follow all payment and cancellation policies.

We reserve the right to refuse service for any reason, including non-compliance with our policies.

8. Changes to This Policy We may update this Privacy Policy and Terms & Conditions periodically. Continued use of our services constitutes acceptance of the latest version.

9. Contact Us For any questions or concerns, contact us at: Easy Breezy Home & Building Service, Cleaning ExpertsPhone: 224-268-9783
Website: easybreezytouch.com

Client Conduct and Fair Use Policy

At Easy Breezy Home & Building Service, we are committed to delivering the highest level of service and satisfaction to our valued clients. While we proudly stand behind our quality satisfaction guarantee, we also believe in maintaining a fair and respectful working relationship.

We reserve the right to refuse service, terminate agreements, or decline refund requests from clients who display unreasonable behavior, attempt to take advantage of our services or policies, or engage in conduct that is abusive, manipulative, or dishonest.

Our team members work hard to meet high standards, and we ask that all clients engage with us in good faith. Our satisfaction guarantee is intended to ensure quality service—not to accommodate unfair demands or repeated claims not aligned with industry norms or professional expectations.

Please note: All pricing is subject to change upon arrival and assessment of the property. Final cost will be determined based on the actual condition of the space and the level of service required to meet our standards of quality.